At Diamond Depot, your satisfaction is guaranteed long after delivery. If your piece isn’t perfect, we make returns and exchanges simple, fast, and free.

Return or exchange any eligible item within 30 days of its original shipment date. No restocking fees, no hidden charges.

• A pre-paid, fully insured return label is emailed to you once your request is approved.

Monitor every step of your package on our Return Status page.

U.S. customers: Use our self-service Return Portal to generate your label in seconds.

• Two complimentary returns per customer, per calendar year.
• Items must be unworn, unaltered, and in original packaging with all certificates and accessories included.
• Custom-designed, resized, or engraved pieces may not qualify—see our full Return Policy for specifics.
• We currently serve ; international returns will be added as we expand.

Luxury should feel effortless—even when you change your mind. That’s the Diamond Depot promise.

Questions? Our Concierge Team is here to help at support@diamondepot.com or +1 (800) 555-DIAM.