Diamond Depot is committed to getting your jewelry to you quickly and securely. All U.S. orders ship free from one of our trusted carrier partners (FedEx, UPS, or USPS). A signature is required at delivery.

Select pieces in our collection are In-Stock and typically ship within 1 to 6 business days.

• Once your order is ready, it will ship via free 2-day delivery through one of our trusted shipping partners.
• If you need it sooner, expedited delivery options are available during checkout for an additional fee.
• You’ll receive a shipping confirmation email with tracking details as soon as your order leaves our facility.

Most Diamond Depot pieces are Made-to-Order to ensure the highest level of craftsmanship and customization.

• These orders generally take about 2 weeks to produce before shipping.
• Estimated shipping dates are shown on the product page, in your cart, during checkout, and on your order confirmation.
• Once completed, your jewelry will ship via free 2-day delivery.
• You may choose expedited shipping at checkout for faster delivery after production, but please note this does not shorten the production time.
• A tracking number will be emailed once your item ships.

• Signature required upon delivery for all orders.
• We ship to residential or business addresses only—no P.O. Boxes.
• Shipping addresses cannot be changed after your order is placed, due to security reasons.
• We are unable to reroute packages once they are in transit.
• If a delivery attempt fails, the carrier will typically try up to three times before returning the item to us. We’ll contact you to arrange reshipment.
• Once an order is handed over to the shipping carrier, risk of loss transfers to the customer.
• Diamond Depot is not liable for delays caused by .
  

At Diamond Depot, we’re committed to delivering your fine jewelry safely, efficiently, and always free of charge—because luxury should arrive on your terms.

Questions? Our Concierge Team is here to help at support@diamondepot.com or +1 (800) 555-DIAM.